Privacy Policy
Last updated: August 2026
Who We Are
Our website address is: https://audit.processsymmetry.com. This site is operated by Process Symmetry, a business systems and CRM consulting practice founded by Travis, based in the Indianapolis, Indiana area and serving clients nationwide on a remote basis. This site is used to describe our services, respond to inquiries, and deliver the Systems Audit to clients who purchase it.
What Data We Collect and Why
Contact Form Submissions
When you submit the contact form on this site, we collect your name, email address, and the content of your message. This information is used solely to respond to your inquiry. We do not add contact form submissions to any mailing list or share them with third parties.
Systems Audit Intake and Delivery
When you purchase the Systems Audit, we collect the business and operational information you provide as part of the intake process. This may include details about your current CRM, tools, workflows, and business operations. This information is used solely to complete your audit and deliver your roadmap. We do not use it for any purpose beyond the service you purchased, and we do not share it with third parties except as needed to operate the service, as described below.
(Flag for you: adjust this paragraph once your intake form is finalized so it names the specific fields you’re actually collecting.)
Payment Information
Payments for the Systems Audit are processed through Stripe. We do not collect or store your card details on this site. Stripe collects and processes payment information directly, and their privacy policy applies: https://stripe.com/privacy. We retain a record of the transaction itself (amount, date, and service purchased) for our own accounting and tax purposes.
Comments
This site does not currently have an active public comments section. If comments are enabled in the future, the data shown in the comments form will be collected, along with your IP address and browser user agent string for spam detection purposes.
Analytics
This site may use basic analytics tools to understand how visitors find and use the site. This may include pages visited, time on site, general geographic location (country or region level only), device type, and referral source. No personally identifiable information is collected through analytics. If Google Analytics is in use, their privacy policy applies: https://policies.google.com/privacy.
Cookies
This site sets minimal cookies necessary for basic site function. No advertising cookies or cross-site tracking cookies are used. If a contact form plugin sets a cookie to remember your details for convenience, it will expire within one year. You can disable cookies in your browser settings at any time without affecting your ability to view the site.
Embedded Content
Pages on this site may include embedded content such as videos or iframes from third-party platforms. Embedded content behaves as though you visited that platform directly and may set its own cookies or collect data according to its own privacy policy.
Who We Share Your Data With
We do not sell, trade, or share your personal data with third parties for marketing purposes. Data may be processed by the following service providers solely to operate this site and deliver services purchased on it.
- Web hosting provider, stores site files and databases
- Contact form plugin, transmits contact form submissions to the site owner’s email
- Stripe, processes payments and stores your payment information under their own privacy policy
- Analytics provider, if enabled, processes anonymized visit data
How Long We Retain Your Data
Contact form submissions are retained only as long as necessary to respond to your inquiry and are not stored indefinitely. If you would like your data removed, contact us directly using the contact form and your information will be deleted within 30 days.
Records related to a purchased Systems Audit, including intake information and transaction records, are retained for as long as needed to deliver the service and to meet our own accounting, tax, and business recordkeeping obligations.
(Flag for you: a lawyer or accountant can confirm the exact retention period you should state here. Financial records are commonly kept for several years for tax purposes.)
Your Rights Over Your Data
Depending on your location, you may have the right to request access to, correction of, or deletion of any personal data this site holds about you. To make such a request, use the contact form on this site. We will respond within 30 days. No personal data will be retained beyond what is necessary for the operation of this site and the delivery of services you’ve purchased.
Data Security
This site uses HTTPS encryption for all data in transit. We take reasonable precautions to protect any data submitted through this site, though no method of transmission over the internet is completely secure.
Children’s Privacy
This site is not directed at children under the age of 13 and does not knowingly collect personal data from children.
Changes to This Policy
This privacy policy may be updated occasionally to reflect changes to the site or applicable law. The date at the top of this page will reflect the most recent update. Continued use of the site after any update constitutes acceptance of the revised policy.
Contact
If you have any questions about this privacy policy or how your data is handled, please use the contact form at https://audit.processsymmetry.com/#contact.